At Brown Butters, we take pride in ensuring your satisfaction with every order. However, as our products are personal body care items, refunds are only applicable under specific conditions.

Eligibility for Refunds

Refunds will be considered only in the following cases:

The product received is damaged, defective, or incorrect

The issue is reported within 24 hours of delivery

To initiate a request, please share:

Order number

Clear images of the product

An unboxing video (recommended for verification)

You can reach us at:
📧 contact@mybrownbutters.com

All requests are subject to verification by our team. Upon approval, a refund or store credit will be issued, as applicable.

Refund Method & Timeline

Approved refunds will be credited back to your original payment method within 7–10 business days, depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be issued if:

• You change your mind after purchase.
• You dislike the scent, texture, or color of the product (as all sensory experiences can vary).
• You report the issue after

Need Help?

If you have any questions about your refund status or eligibility, please contact us at:
📧 contact@mybrownbutters.com
📞 +91-7439014206

We’re always happy to assist and ensure you have a smooth experience with Brown Butters.