Shipping policy

Processing Time

Orders are processed within 2–5 business days after your payment is confirmed. During high-demand periods or promotions, processing times may be slightly longer.

Shipping Rates

Shipping rates will be calculated at checkout based on your location and order details.

Delivery Timeframe

We currently offer standard shipping within India with an estimated delivery time of 5–7 business days after dispatch.

Shipping Areas

We currently ship only within India. At this time, we do not offer international shipping.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. Use the provided link to follow your package's journey to your doorstep.

Shipping Issues

For lost packages: if your package is marked as delivered but you haven't received it, please check with your neighbors or local delivery service first. If the package is still missing, contact us at contact@mybrownbutters.com or call +91-7439014206 within 7 days of the marked delivery date. For damaged packages: if your order arrives damaged, please contact us with photos of the damaged item(s) and packaging within 7 days of receiving your order.

Questions?

We're here to help! For any questions about your order or shipping, please contact us at: Email — contact@mybrownbutters.com, Phone — +91-7439014206. Thank you for choosing Brown Butters — we're excited to be part of your self-care journey!